Roadside Assistance

What Is Roadside Assistance?

Roadside assistance is the help you need when your car has a problem but doesn't necessarily need a full tow. Think of it as on-the-spot problem solving that gets you back on the road without hauling your vehicle to a shop. Our technicians come to you, assess the issue, and fix what they can right there on the spot.

Most roadside problems are simpler than you might think. A dead battery just needs a jump. A flat tire needs changing. An empty gas tank needs fuel. These situations feel like emergencies, but they're usually quick fixes when you have the right tools and know-how. That's where we come in. Our roadside assistance team in Mount Prospect handles these common problems every day, and we can usually get you moving again in under 30 minutes.

Services We Provide on the Roadside

We offer a complete range of roadside services designed to solve the most common vehicle problems. Here's what we can do for you:

• Battery jump-starts: Dead battery? We'll jump-start your car and test the battery to see if it needs replacement.
• Flat tire changes: We'll swap your flat for your spare tire quickly and safely, or tow you if the spare is also flat.
• Fuel delivery: Ran out of gas? We bring enough fuel to get you to the nearest gas station.
• Lockout service: Locked your keys in the car? We can help you get back in without damaging your vehicle.
• Minor mechanical fixes: Some problems like loose battery cables or overheated engines just need basic adjustments.
• Winching service: Slid off the road or stuck in a ditch? We'll pull you out and get you back on pavement.

If we can't fix your problem on the spot, we'll switch to emergency towing service and transport your vehicle to a repair shop. You won't need to call someone else or wait for another truck. We handle it all.

Why Roadside Assistance Saves Time and Money

The biggest advantage of roadside assistance is that it often prevents the need for towing altogether. Towing means your car goes to a shop, you wait for repairs, and you're without your vehicle. Roadside fixes get you driving again immediately, which saves you time, hassle, and the cost of a full tow.

Consider a dead battery scenario. Without roadside assistance, you'd need a tow to a mechanic, diagnostic fees, and possibly a new battery installation. With our service, we jump-start your car, test the battery, and if it's just a temporary drain, you drive away. That's the difference between a 20-minute service call and a multi-hour ordeal.

For flat tires, we change it right there. No tow truck needed, no shop visit required. You're back on your way in minutes instead of hours. Even when you run out of gas, which happens more often than people admit, we deliver fuel directly to you. These small services add up to major convenience and cost savings over time.

How Our Roadside Assistance Works

Getting help is straightforward. Here's what happens when you call us for roadside assistance:

Local Expertise in Mount Prospect

Being local means we know Mount Prospect's roads, traffic patterns, and common trouble spots. We respond faster because we're nearby, and we understand the unique challenges of serving this area. Whether you're on a busy road during rush hour or in a residential neighborhood late at night, we navigate to you efficiently.

Our technicians have worked on thousands of vehicles in all kinds of weather conditions. Winter brings battery problems and cars stuck in snow. Summer causes overheating and tire blowouts. We've seen it all and we're ready for whatever situation you're facing. When you need flatbed towing services or simple roadside help, we provide both with equal professionalism and speed.

Frequently Asked Questions